I. Executive Summary and Procedural Information
- Parties & Counsel:
- Case Identification: 2:25-cv-00258, E.D. Tex., 04/14/25
- Venue Allegations: Plaintiff alleges venue is proper in the Eastern District of Texas because Defendant maintains regular and established places of business within the district.
- Core Dispute: Plaintiff alleges that Defendant’s Voice over IP (VoIP) telecommunications products and services infringe three patents related to phone directories, quality of service (QoS) management, and integrated voicemail systems.
- Technical Context: The technology at issue involves VoIP systems, which enable voice communications over data networks and are a foundational component of modern enterprise and business telecommunications.
- Key Procedural History: The complaint notes that the asserted patents have been licensed to over 20 companies, including Cisco, Microsoft, and Avaya. U.S. Patent 8,391,298, one of the patents-in-suit, recently survived an Inter Partes Review (IPR), IPR2021-00574, which concluded on February 12, 2025. The proceeding resulted in the cancellation of claims 1-12 and 17-19, but confirmed the patentability of Claim 13, the sole claim of the '298 patent asserted in this complaint.
Case Timeline
| Date |
Event |
| 2001-02-01 |
Earliest Priority Date for ’298, ’684, and ’699 Patents |
| 2006-06-27 |
Issue Date: U.S. Patent 7,068,684 |
| 2006-10-17 |
Issue Date: U.S. Patent 7,123,699 |
| 2013-03-05 |
Issue Date: U.S. Patent 8,391,298 |
| 2021-03-05 |
Filing Date: Inter Partes Review for ’298 Patent |
| 2025-02-12 |
Issue Date: Inter Partes Review Certificate for ’298 Patent |
| 2025-04-14 |
Complaint Filing Date |
II. Technology and Patent(s)-in-Suit Analysis
U.S. Patent No. 8,391,298 - "Phone Directory in a Voice Over IP Telephone System"
- Patent Identification: U.S. Patent 8,391,298, "Phone Directory in a Voice Over IP Telephone System," issued March 5, 2013.
The Invention Explained
- Problem Addressed: The patent describes the challenge of making geographically dispersed VoIP telephone systems, connected by a Wide Area Network (WAN), operate as a single, cohesive unit for end-users (’298 Patent, col. 1:44-54). Traditional systems often required users to navigate separate, disjointed directories for different office locations.
- The Patented Solution: The invention provides a system and "means" for a user on one Local Area Network (LAN) to view and dial extensions located on other remote LANs through a unified interface on their IP telephone (’298 Patent, Abstract). The system allows a user to select a remote site from a list and then browse that site's specific directory, effectively making the multi-site network transparent to the user (’298 Patent, Fig. 11).
- Technical Importance: This technology aimed to improve user experience and efficiency in large, multi-location enterprises by integrating disparate phone directories into a single, navigable system.
Key Claims at a Glance
- The complaint asserts independent claim 13 (’298 Patent, Compl. ¶35).
- Claim 13 is a system claim comprising the following essential elements:
- A first IP telephone on a first LAN and telephone extensions on a second LAN, with the LANs connected by a WAN.
- A third LAN also connected via the WAN.
- A "means for displaying on the first IP telephone a list of telephone destinations" stored on a server in the second LAN.
- A "means for automatically dialing" a selected destination from that list.
- A "means for displaying on the first IP telephone a list of LANs coupled to the WAN," including the second and third LANs.
- A "means for displaying the first list [of telephone destinations] in response to selection of the second LAN" from the list of LANs.
- The complaint generally reserves the right to assert other claims (Compl. ¶72.a).
U.S. Patent No. 7,068,684 - "Quality of Service in a Voice Over IP Telephone System"
- Patent Identification: U.S. Patent 7,068,684, "Quality of Service in a Voice Over IP Telephone System," issued June 27, 2006.
The Invention Explained
- Problem Addressed: The patent addresses the degradation of real-time VoIP call quality (e.g., jitter and latency) caused by network congestion on shared Ethernet LANs, where large data transfers can saturate available bandwidth (’684 Patent, col. 1:50-68).
- The Patented Solution: The invention describes a method where an IP telephone, which connects a workstation (e.g., a PC) to the network, monitors voice packet flow. If congestion is detected (e.g., the phone's jitter buffer level drops), the phone sends a "congestion message" to a central multimedia server. The server then sends a "throttling signal" back to the phone, instructing it to restrict or "throttle" the data traffic originating from the connected workstation, thereby prioritizing bandwidth for the voice call (’684 Patent, col. 2:36-52; Fig. 11).
- Technical Importance: The technology provides a dynamic QoS mechanism to preserve voice quality in converged networks by actively managing data traffic at the network edge (the IP phone).
Key Claims at a Glance
- The complaint asserts "one or more method claims, including at least Claim 42" (’684 Patent, Compl. ¶55).
- Independent claim 42 is a method claim that depends from claim 41, adding the following key steps:
- The step of a multimedia server sending a throttling signal, which includes setting a "mode level to a most aggressive mode."
- The throttling step will then "throttle the future amount of data sent from the workstation at a highest level" in response to this "most aggressive mode."
- The complaint explicitly states that it "does not allege infringement of any non-method claims of the '684 patent" (Compl. ¶55).
U.S. Patent No. 7,123,699 - "Voice Mail in a Voice Over IP Telephone System"
- Patent Identification: U.S. Patent 7,123,699, "Voice Mail in a Voice Over IP Telephone System," issued October 17, 2006.
- Technology Synopsis: The patent addresses limitations of traditional voicemail systems in WAN environments, where accessing messages stored at a remote location can be cumbersome (’699 Patent, col. 1:52-60). The invention describes a method where a telecommunications device on a second LAN provides a "sensory indication" (e.g., a message-waiting light) to a user when a voicemail is stored in a mailbox on a first LAN, and enables the user to seamlessly access and listen to that remote message over the WAN (Compl. ¶60, ¶66).
- Asserted Claims: The complaint asserts "at least Claim 1" (Compl. ¶68).
- Accused Features: The complaint accuses Panasonic's VoIP systems, including its Voicemail systems and telephony devices, of infringing by providing cross-network voicemail notification and retrieval functionalities (Compl. ¶65, ¶66).
III. The Accused Instrumentality
Product Identification
The complaint identifies a broad range of "Panasonic Products and Services," including Panasonic-branded VoIP Desk Phones (e.g., KX-HDV, KX-UT, KX-NT series), Cordless/DECT Phones, IP Softphones, Voicemail systems (e.g., KX-TVM series), and telephony network hardware (e.g., KX-NS, KX-TDE series) (Compl. ¶21).
Functionality and Market Context
The complaint alleges these products and services form telecommunication systems that provide VoIP-based calling, voicemail storage and retrieval, and directory services (Compl. ¶22). For the ’684 Patent, the allegations focus specifically on VoIP Desk Phones equipped with a PC port, which allegedly allow data from a connected workstation to pass through the phone to the network (Compl. ¶51, ¶53). The complaint does not provide specific details on the products' market positioning beyond identifying Panasonic as a provider of business phone solutions.
No probative visual evidence provided in complaint.
IV. Analysis of Infringement Allegations
’298 Patent Infringement Allegations
| Claim Element (from Independent Claim 13) |
Alleged Infringing Functionality |
Complaint Citation |
Patent Citation |
| means for displaying on the first IP telephone a list of telephone destinations, that are stored in an IP server... |
The Accused Instrumentalities include a means to display a list of telephone destinations stored in an IP server. |
¶33 |
col. 10:25-33 |
| means for automatically calling one of the telecommunications destinations in response to a user selecting one... |
The Accused Instrumentalities include a means to automatically call a selected destination from the list. |
¶33 |
col. 12:5-9 |
| means for displaying ... a list of LANs coupled to the WAN, including the second and third LANs... |
The Accused Instrumentalities include a means to display at least two directories or types of directories. |
¶33 |
col. 10:1-11 |
| means for displaying the first list in response to selection of the second LAN from the displayed list of LANs. |
The Accused Instrumentalities include a means to display the list of telephone destinations in response to a user selecting one of the directories. |
¶33 |
col. 12:35-42 |
Identified Points of Contention:
- Scope Questions: Claim 13 is written in means-plus-function format under 35 U.S.C. § 112(f). A central dispute will be whether the structures within Panasonic's products that perform the alleged functions are structurally equivalent to the specific "rolodex" and directory-browsing interface disclosed in the patent's specification (e.g., ’298 Patent, Fig. 11-12). For example, does the allegation of displaying "at least two directories" (Compl. ¶33) meet the claim's requirement of a "means for displaying...a list of LANs," and is the underlying structure equivalent?
- Technical Questions: What evidence does the complaint provide that the accused servers are architected as required by the claim, with destinations stored in a "second LAN" and accessed from a "first LAN" across a WAN? The allegations are conclusory and will require technical discovery to substantiate the claimed network topology.
’684 Patent Infringement Allegations
| Claim Element (from Independent Claim 42) |
Alleged Infringing Functionality |
Complaint Citation |
Patent Citation |
| ...the step of the multimedia server sending a throttling signal... further comprises the step of setting the mode level to a most aggressive mode... |
A VoIP server sends a throttling signal that includes a mode level, which is set to a "most aggressive mode." |
¶54 |
col. 13:52-55 |
| ...wherein the throttling step will throttle the future amount of data sent from the workstation at a highest level in response to the mode level being in the most aggressive mode. |
The Accused Instrumentalities throttle data sent from the workstation at a "highest level in response to the mode level being set in the most aggressive mode." |
¶54 |
col. 13:46-51 |
Identified Points of Contention:
- Technical Questions: A primary question will be evidentiary: does the accused QoS system actually operate according to the specific feedback loop claimed? The complaint alleges that the system monitors audio information, sends a "congestion message" from the phone to a server, and receives a "throttling signal" with a "mode level" back from the server (Compl. ¶54). Proving this specific, multi-step interaction, as opposed to a more standard, pre-configured QoS mechanism (e.g., 802.1p tagging), will be a key challenge for the plaintiff.
- Scope Questions: The patent specification describes throttling in terms of a "jabber duty cycle" (’684 Patent, col. 14:3-6). A point of contention may be whether the term "throttle" is limited to this specific implementation or if it can be construed more broadly to cover any form of data rate limiting performed by the phone.
V. Key Claim Terms for Construction
’298 Patent: "means for displaying...a list of LANs" (Claim 13)
- Context and Importance: As a means-plus-function limitation, the construction of this term is central to the scope of infringement. Plaintiff alleges this is met by a "means to display at least two directories" (Compl. ¶33). The case may turn on whether "list of LANs" is functionally and structurally equivalent to a generic directory list.
- Intrinsic Evidence for Interpretation:
- Evidence for a Broader Interpretation: The patent's abstract refers generally to letting a user "scroll through a list of remote sites," which could support an interpretation covering any list of distinct locations or directories (’298 Patent, Abstract).
- Evidence for a Narrower Interpretation: The detailed description and figures illustrate a specific "rolodex" function where a user explicitly selects a remote site name (e.g., "Detroit 302") to then access its directory (’298 Patent, Fig. 11, step 1103). A party could argue the corresponding structure is this specific user interface for navigating between sites, not merely showing multiple phonebooks.
’684 Patent: "most aggressive mode" (Claim 42)
- Context and Importance: The infringement allegations for the ’684 patent hinge on the existence of this specific "mode" within the accused Panasonic systems. Its definition will dictate the technical evidence required for proof of infringement.
- Intrinsic Evidence for Interpretation:
- Evidence for a Broader Interpretation: The term itself is not defined with a precise technical value, which might support an argument that it refers to the highest available level of data throttling in a system, whatever the mechanism.
- Evidence for a Narrower Interpretation: The specification provides a specific, detailed example: "The Most Aggressive Mode may have an eighty percent duty cycle while the Least Aggressive Mode may have a twenty percent duty cycle," linking the term directly to a "jabber duty cycle" process (’684 Patent, col. 13:52-55; col. 14:3-11). This suggests the term may be limited to systems implementing this specific throttling technique.
VI. Other Allegations
- Indirect Infringement: The complaint alleges both induced and contributory infringement for the ’298 Patent. Inducement is based on allegations that Panasonic provides instructions and promotional materials that encourage infringing use (Compl. ¶38). Contributory infringement is based on the allegation that the accused products contain "special features" that have no substantial non-infringing use (Compl. ¶39).
- Willful Infringement: Willfulness is alleged for the ’298 Patent, based on knowledge of the patent "at least by the time of the service of the original complaint" (Compl. ¶41). The complaint also pleads willful blindness, alleging Panasonic has a "policy or practice of not reviewing the patents of others" (Compl. ¶40).
VII. Analyst’s Conclusion: Key Questions for the Case
- A central issue for the ’298 patent will be one of claim scope and equivalence: can the means-plus-function language of Claim 13, which survived IPR, be construed to cover the generic directory functionalities of modern VoIP phones, or is its scope limited to the specific "rolodex" interface for navigating between remote sites as detailed in the patent's specification?
- A key evidentiary question for the ’684 patent will be one of technical operation: can Plaintiff demonstrate that Panasonic’s QoS systems employ the specific, server-mediated feedback loop recited in the claims—where a phone sends a "congestion message" and a server responds with a "throttling signal" containing a "mode level"—or do the accused products use a different, more conventional QoS architecture?
- A significant procedural question will be the impact of the recent IPR: how will the cancellation of 14 other claims of the ’298 patent, and the arguments made to save Claim 13, influence the court’s construction of that surviving claim and its view of the overall strength of the patent?